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            Tickets and Memberships

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            Tickets and Memberships

            • Ticket Purchases and Management
            • BFC Memberships
            • Ticket Exchange
            • Ticket Office
            • Ticket Upgrade
            • Ticket Forwarding
            • Away Tickets
            • Digital Tickets
            • Ticket Touting
            • Match Day Ticket Information
            • Visiting Supporters

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            • Booking a Matchday Hospitality Lounge
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            • Accessibility Information

            Matchday

            • Matchday Timings
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            • Purchasing a Stadium Tour
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            My Clarets Account

            • Creating your Clarets Account
            • Managing my Clarets Account
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            Season Tickets

            • Season Ticket FAQs
            • Direct Debits

            Ticket Purchases and Management

            • How do I buy tickets?
            • How do I purchase tickets online?
            • When do Home tickets go on sale?
            • Can I purchase tickets for my friends or family members?
            • How do I add friends and family to my account?
            View all 16

            BFC Memberships

            • How to purchase a membership
            • How to purchase a membership for a family/friend
            • What is a BFC Premium Membership?
            • What is a BFC Extra Membership?
            • What is a BFC International Membership?
            View all 20

            Ticket Exchange

            • What is Ticket Exchange?
            • How do I resell a ticket through the Ticket Exchange?
            • Can I place tickets on the exchange for my friends and family?
            • How much will I receive if my seat sells on the Ticket Exchange?
            • What happens if my seat doesn’t sell on the Ticket Exchange?

            Ticket Office

            • When is the ticket office open?

            Ticket Upgrade

            • Can I upgrade my match ticket to a different age category?
            • How do I upgrade my ticket for a single match?
            • Is there a deadline for upgrading my matchday ticket?
            • Will I need to pay the difference in ticket prices?
            • What age categories are available for match tickets?
            View all 9

            Ticket Forwarding

            • How do I forward my ticket?
            • The recipient didn’t receive the ticket I sent, what should I do?
            • I got forwarded a ticket, but don’t have a smartphone, what should I do?

            Away Tickets

            • I haven’t received my ticket in the post yet — what should I do?
            • I can’t collect my ticket in person — can it be posted instead?
            • My ticket has arrived damaged — can I still use it?
            • How many away tickets can I purchase at once?
            • When will I receive my loyalty points for an away ticket purchase?
            View all 8

            Digital Tickets

            • How do I download my season ticket for one game?
            • How do I download my match ticket?
            • I haven’t received my tickets — what should I do?
            • I don’t have a smartphone — how do I get my tickets?
            • Can I enter with a screenshot of my mobile ticket?
            View all 9

            Ticket Touting

            • What is ticket touting?
            • I have seen tickets advertised illegally, what should I do?
            • Can I advertise my ticket if I can't make the game?
            • I think I paid too much for my ticket – what should I do?

            Match Day Ticket Information

            • Burnley FC vs S.S Lazio

            Visiting Supporters

            • I'm on my way to Turf Moor and have forgotten my ticket, what should I do?
            • My ticket never arrived, and the game is today- what should I do?
            • I’m running late, what time do the away turnstiles close?
            • Where do I collect my reprinted ticket?
            • Is there parking available at Turf Moor?

            Need further assistance? Contact us on 01282 446800

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