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                      Tickets and Memberships

                      • Season Tickets 2026/2027
                      • Direct Debit Management
                      • Seat Moves 2026-27
                      • Ticket Forwarding
                      • Digital Tickets 2026 - 2027
                      • Ticket Purchases and Management
                      • BFC Memberships
                      • Ticket Exchange
                      • Ticket Office
                      • Ticket Upgrade
                      • Away Tickets
                      • Digital Tickets at Turf Moor
                      • Ticket Touting
                      • Match Day Ticket Information
                      • Visiting Supporters
                      • Stadium Enhancement FAQs

                      Hospitality

                      • Booking a Matchday Hospitality Lounge
                      • Matchday Hospitality Lounges
                      • Hospitality Lounge Services
                      • Conference and Events

                      Accessibility

                      • Accessibility Information

                      Matchday

                      • Matchday Timings
                      • Getting to Turf Moor
                      • Facilities at Turf Moor
                      • Matchday Operations
                      • Mascots

                      General Enquiries

                      • Special Requests
                      • Employment, Work Experience & Placements
                      • Feedback and Complaints
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                      Stadium Tours

                      • Purchasing a Stadium Tour
                      • Stadium Tour Information

                      Clarets Store

                      • Delivery and Tracking
                      • Clarets Store Returns
                      • Clarets Store Information
                      • Personalised Products

                      My Clarets Account

                      • Creating your Clarets Account
                      • Managing my Clarets Account
                      • Online Account Credit
                      • Loyalty Points

                      Season Tickets

                      • Season Ticket 2025/26

                      Live Streaming

                      • Account and Billing
                      • Technical
                      • Service and coverage

                      Season Tickets 2026/2027

                      • How do I purchase a Season Ticket
                      • How to renew your 2026/27 Season Ticket
                      • How to renew Season Tickets for my Friends & Family network
                      • Direct Debit; will my Season Ticket Auto-Renew? How to check your status
                      • I pay for my Season Ticket via Direct Debit, but I would like to pay in full. Is this possible?
                      View all 13

                      Direct Debit Management

                      • Making a Direct Debit payment

                      Seat Moves 2026-27

                      • Seat Moves 2026-27
                      • Seat Moves Within Barnfield

                      Ticket Forwarding

                      • The recipient didn’t receive the ticket I sent, what should I do?
                      • I got forwarded a ticket, but don’t have a smartphone, what should I do?

                      Digital Tickets 2026 - 2027

                      • Digital Season Tickets 2026-27
                      • Digital Ticket Exemption Form
                      • How do I forward my ticket?
                      • How do I resell a ticket through the Ticket Exchange?
                      • How do I upgrade my ticket for a single match?
                      View all 7

                      Ticket Purchases and Management

                      • How do I buy tickets?
                      • How do I purchase tickets online?
                      • When do home tickets go on sale?
                      • Can I purchase tickets for my friends or family members?
                      • How do I add friends and family to my account?
                      View all 20

                      BFC Memberships

                      • How to purchase a membership
                      • How to purchase a membership for a family/friend
                      • What is a BFC Premium Membership?
                      • What is a BFC Extra Membership?
                      • What is a BFC Junior Membership?
                      View all 18

                      Ticket Exchange

                      • What is Ticket Exchange?
                      • Can I place tickets on the exchange for my friends and family?
                      • How much will I receive if my seat sells on the Ticket Exchange?
                      • What happens if my seat doesn’t sell on the Ticket Exchange?
                      • Do I get points If I put my ticket on the exchange?
                      View all 6

                      Ticket Office

                      • When is the ticket office open?

                      Ticket Upgrade

                      • Can I upgrade my match ticket to a different age category?
                      • Is there a deadline for upgrading my matchday ticket?
                      • Will I need to pay the difference in ticket prices?
                      • What age categories are available for match tickets?
                      • Can I downgrade my match ticket to a lower age category?
                      View all 8

                      Away Tickets

                      • My ticket has arrived damaged — can I still use it?
                      • How many away tickets can I purchase at once?
                      • When will I receive my loyalty points for an away ticket purchase?
                      • Can I let my friend use my Clarets Number to buy an away ticket?
                      • I can’t make the away fixture — can I sell my ticket?
                      View all 8

                      Digital Tickets at Turf Moor

                      • I haven’t received my tickets, what should I do?
                      • Physical Tickets
                      • Can I enter with a screenshot of my mobile ticket?
                      • I’ve already downloaded my match ticket, can I still forward it?
                      • I’ve received two emails with my ticket attached , which one should I use?
                      View all 9

                      Ticket Touting

                      • What is ticket touting?
                      • I have seen tickets advertised illegally, what should I do?
                      • Can I advertise my ticket if I can't make the game?
                      • I think I paid too much for my ticket – what should I do?

                      Match Day Ticket Information

                      • Burnley FC vs S.S Lazio
                      • Tottenham Hotspur v Burnley FC
                      • Manchester United v Burnley FC
                      • Burnley FC V Derby County- Carabao Cup
                      • Aston Villa- 5th October
                      View all 11

                      Visiting Supporters

                      • I'm on my way to Turf Moor and have forgotten my ticket, what should I do?
                      • My ticket never arrived, and the game is today- what should I do?
                      • I’m running late, what time do the away turnstiles close?
                      • Where do I collect my reprinted ticket?
                      • Is there parking available at Turf Moor?

                      Stadium Enhancement FAQs

                      • Why are the seating arrangements in the Barnfield changing?
                      • I sit with a friend/family member, can I still sit with them?
                      • Can I choose my new seat?
                      • Can I have a refund on my Season Ticket?
                      • When will the developments be completed?

                      Need further assistance?
                      Contact us on 01282 446800

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