Upgrade a concession ticket

Steps to Upgrade a Concession Ticket
    • Log in online at the Burnley FC Ticketing Account.
    • Click your profile icon and open View Account Menu.
    • Go to Ticketing and choose Manage Tickets.
    • Select the specific seat and choose Adult as the new price class.
    • Click Assign Recipient and pick the person from your Friends & Family Network.
    • Complete the checkout process by having the recipient pay the required upgrade fee. [1]
Important Rules
  • Concession to Adult Only: Online upgrades currently only apply to changing a concession-priced ticket into an adult ticket.

  • Ticket Forwarding: If you want to pass an existing adult ticket to another fan instead of upgrading, use the Ticket Forward option in your account rather than the upgrade tool

  • Support: If you run into issues, contact the box office directly by emailing ticketoffice@burnleyfc.com


If you need help with a different type of upgrade (such as a seat move or hospitality inquiry), let me know the specific details so I can guide you further.


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