The recipient didn’t receive the ticket I sent, what should I do? : Burnley F.C. Clarets Helpdesk

The recipient didn’t receive the ticket I sent, what should I do?

First, ask them to check their junk or spam folder just in case the email landed there.
Make sure the ticket was forwarded to the correct email address.
You can log into your ticketing account at eticketing.co.uk/burnleyfc, go to manage tickets, and check the status of the forwarded ticket
If needed, you can cancel the forward and send it again

If you’re still having issues, please contact the ticket office and we’ll help get things sorted.