Exemption requests can be submitted via an application form here.

Physical Season Ticket Card Applications

We know that not all fans will be able to access a Season Ticket on their smartphone. Exemptions for fans will be available for the following groups:

• Registered disabled supporters.
• Seniors aged 70 and over
• Juniors aged Under-14

While we aim to help all fans feel confident using digital tickets, we will allow exemptions on a case-by-case basis to ensure Clarets fans are not disadvantaged by the move away from physical season cards.

Registered disabled supporters, seniors and juniors who require a Physical Season Ticket Card may apply via an online form.

Submitting an application does not guarantee approval. Applications will be assessed on a case-by-case basis.

The deadline for applications is 1st June.

All applicants will be contacted by the Ticket Office once the application window has closed.

Additional Information

All Physical Season Ticket Cards are deactivated at the end of each season.

Supporters requiring a Physical Season Ticket Card must reapply each season.