Select Categories
Tickets and Memberships
- Season Tickets 2026/2027
- Direct Debit Management
- Seat Moves 2026-27
- Ticket Forwarding
- Digital Tickets 2026 - 2027
- Ticket Purchases and Management
- BFC Memberships
- Ticket Exchange
- Ticket Office
- Ticket Upgrade
- Away Tickets
- Digital Tickets at Turf Moor
- Ticket Touting
- Match Day Ticket Information
- Visiting Supporters
- Stadium Enhancement FAQs
Hospitality
Accessibility
General Enquiries
Stadium Tours
Clarets Store
My Clarets Account
Season Tickets
Live Streaming
I have not received my tickets for a home fixture. What should I do?
Burnley FC operates as a digital-first club, meaning all home tickets are sent digitally to be downloaded to a smartphone. Here's how to proceed if you haven't received your tickets:
Check Your Email:
- Digital tickets are attached to your confirmation email.
- Look for "Print at Home" tickets in the attachment.
- If you don’t see it, check your junk or spam folder.
Request Assistance:
- If you cannot locate the email, contact the ticketing team at 01282 704718. They can resend your tickets or assist further.
Paper Ticket Option:
- If you do not have access to a smartphone, you can request a paper ticket from the ticket office on the day of the game.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Need further assistance?
Contact us on 01282 446800