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I have not received my tickets for a home fixture, what should I do?
Burnley FC operates as a digital-first club, meaning all home tickets are sent digitally to be downloaded to a smartphone. Here's how to proceed if you haven't received your tickets:
Check Your Email:
- Digital tickets are attached to your confirmation email.
- Look for "Print@Home" tickets in the attachment.
- If you don’t see it, check your junk or spam folder.
Request Assistance:
- If you cannot locate the email, contact the ticketing team at 01282 704718. They can resend your tickets or assist further.
Paper Ticket Option:
- If you do not have access to a smartphone, you can request a paper ticket from the ticket office on the day of the game.
You may like to read -
- What is the payment deadline for my matchday hospitality tickets?
- What do I do if I haven’t received my tickets for an away fixture?
- Can I manage or assign privileges to friends and family without an email address (shared accounts or junior)?
- I'm a Season Ticket holder and cannot attend a match, how do I forward my ticket?