Virtual Venue
Created in partnership with Ticketmaster, Virtual Venue allows fans to check out and compare 360-degree views from every seating section of The Turf - helping supporters decide where they want to watch the action from.
How to Buy Tickets Using Virtual Venue
Getting Started with Virtual Venue
Using Filters in Virtual Venue
Ticket Quantity Selector
Use the '-' and '+' buttons to choose the number of tickets.
Sections will adjust based on the selected number of seats.
Price Range Adjustment
Adjust the slider on the price bar or enter the lowest and highest price values to filter seats.
Seat Attributes Selection
Select attributes like 'Premium' to see specific seat categories.
Accessible Seats Filter
Toggle the accessibility option to filter for accessible seating.
Reset Filters
Click this option to clear all selections and start fresh.
Compare Seats Feature
Allows viewing and comparing multiple selected seats on the map.
Viewing and Selecting Seats
Viewing Available Seats
Click 'View Available Sections' (top left of the screen) to see available seats without selecting a section.
Select a preferred section to enter a 3D view where you can choose your seats.
Selecting a Seat
A) Using Virtual Venue Map
Click on a 3D section to zoom in.
Available seats appear in green.
Hover over a seat to see a stadium view and seat details.
Selected seats appear in blue and are added upon confirmation.
B) Confirming a Seat
View the stadium from your chosen seat.
Select ticket type and price before clicking 'Add to Basket.'
Option to compare seats at this stage.
Orange warning triangle icons indicate important seat information.
Comparing Seats
Use the 'Compare Seats' button in the filter bar or while selecting a seat.
Select seats from different sections (up to three sections allowed).
Remove unwanted seats using 'Remove from Compare.'
Click 'Compare All Seats' to view selections side by side.
Confirm selection and proceed to checkout.
Viewing Accessible Seating
Enable the accessibility toggle to view available accessible seats.
Please note that this is only available to supporters who have purchased accessible seats previously, for more information please contact the Ticketing team.
Accessible seats are marked with an accessibility icon.
If eligible for companion seats:
Select the accessible seat.
Click 'Add Seats to Cart' to include the companion seat.
Proceed to checkout.
Finding the Best Available Seats
Click 'Find Seats for Me' to let the system assign the best available seats instead of manually selecting.
Purchasing Tickets for Away Matches Using Virtual Venue
Select the fixture.
Choose the number of seats.
Pick a block/area.
To change seats within this area, select a different blue dot.
Confirm changes if prompted.
Ensure seat selection aligns with price bands (e.g., family stand/restricted view).
Finalize seat choices and proceed to checkout.