Virtual Venue

Created in partnership with Ticketmaster, Virtual Venue allows fans to check out and compare 360-degree views from every seating section of The Turf - helping supporters decide where they want to watch the action from.

Launch Virtual Venue

How to Buy Tickets Using Virtual Venue 

Getting Started with Virtual Venue 

Using Filters in Virtual Venue 

  1. Ticket Quantity Selector 

  • Use the '-' and '+' buttons to choose the number of tickets. 

  • Sections will adjust based on the selected number of seats. 

  1. Price Range Adjustment 

  • Adjust the slider on the price bar or enter the lowest and highest price values to filter seats. 

  1. Seat Attributes Selection 

  • Select attributes like 'Premium' to see specific seat categories. 

  1. Accessible Seats Filter 

  • Toggle the accessibility option to filter for accessible seating. 

  1. Reset Filters 

  • Click this option to clear all selections and start fresh. 

  1. Compare Seats Feature 

  • Allows viewing and comparing multiple selected seats on the map. 

A screenshot of a video game 
AI-generated content may be incorrect. 

Viewing and Selecting Seats 

Viewing Available Seats 

  • Click 'View Available Sections' (top left of the screen) to see available seats without selecting a section. 

  • Select a preferred section to enter a 3D view where you can choose your seats. 

A screenshot of a video game 
AI-generated content may be incorrect. 

Selecting a Seat 

A) Using Virtual Venue Map 

  • Click on a 3D section to zoom in. 

  • Available seats appear in green. 

  • Hover over a seat to see a stadium view and seat details. 

  • Selected seats appear in blue and are added upon confirmation. 

An aerial view of a stadium 
AI-generated content may be incorrect. 

B) Confirming a Seat 

  • View the stadium from your chosen seat. 

  • Select ticket type and price before clicking 'Add to Basket.' 

  • Option to compare seats at this stage. 

  • Orange warning triangle icons indicate important seat information. 

 

Comparing Seats 

  • Use the 'Compare Seats' button in the filter bar or while selecting a seat. 

  • Select seats from different sections (up to three sections allowed). 

  • Remove unwanted seats using 'Remove from Compare.' 

  • Click 'Compare All Seats' to view selections side by side. 

  • Confirm selection and proceed to checkout. 

Viewing Accessible Seating 

  • Enable the accessibility toggle to view available accessible seats. 

  1. Please note that this is only available to supporters who have purchased accessible seats previously, for more information please contact the Ticketing team. 

  • Accessible seats are marked with an accessibility icon. 

  • If eligible for companion seats: 

  1. Select the accessible seat. 

  1. Click 'Add Seats to Cart' to include the companion seat. 

  1. Proceed to checkout. 

Finding the Best Available Seats 

  • Click 'Find Seats for Me' to let the system assign the best available seats instead of manually selecting. 

Purchasing Tickets for Away Matches Using Virtual Venue 

  1. Select the fixture. 

  1. Choose the number of seats. 

  1. Pick a block/area. 

  • To change seats within this area, select a different blue dot. 

  • Confirm changes if prompted. 

  • Ensure seat selection aligns with price bands (e.g., family stand/restricted view). 

  1. Finalize seat choices and proceed to checkout.