Select Categories
Tickets and Memberships
Hospitality
Accessibility
General Enquiries
Stadium Tours
Clarets Store
My Clarets Account
Can I return my Claret Store order?
Yes. If you are not happy with the product you have purchased you can return your order within 28 days from the date of purchase.
To return simply bring your item to the Clarets Store with your order confirmation or post it back to us with a covering letter explaining your reason for return.
Please note you will be responsible for the postage costs in sending this back to us. If the item is faulty then we will refund the original postage price of sending the item out to you. If the return is for any other reason then the original postage will not be refunded.
If you have any queries regarding this please complete this form.
Important information regarding shirt personalisation
- We do not advise shirt personalisation during the summer transfer window.
- Items with personalisation cannot be exchanged or refunded, except in the case where a product is faulty.
- If a player’s number changes at any time, we are unable to offer a refund or exchange on the shirt.