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I have been charged twice
If you have been billed more than once for the same pass, contact burnleyfc-support@yinzcam.com with:
- The email address on your account
- The date and amount of both transactions
- The last four digits of the card used (never send the full card number by email)
We will verify the duplicate against our payment records and refund the extra charge to the original card, typically within 3–5 working days. Your subscription or pass will remain active on the retained purchase.
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